FAQs
What types of cleaning services do you offer?
We provide a wide range of cleaning services, including residential cleaning, commercial cleaning, carpet cleaning, and janitorial services. Whether you need a one-time deep clean or regular maintenance, we've got you covered.
How do I get an estimate for cleaning services?
To obtain an estimate, you may reach out to us via our website, contact our customer service team by phone, or use our online estimator tool for a preliminary quote. We will collect essential information about your cleaning requirements and, if needed, arrange a site visit to provide a precise and tailored quote.
How can I book a cleaning service?
Booking a cleaning service is simple. You can book online through our website, call our office, or send us an email. Our customer service team will assist you in selecting a convenient time and date for your cleaning.
Do you provide carpet cleaning services?
Yes, we offer professional carpet cleaning services for both residential and commercial clients. Our team uses advanced equipment and eco-friendly products to ensure your carpets are thoroughly cleaned and refreshed.
Do you offer janitorial services?
Yes, we provide comprehensive janitorial services for commercial properties. Our janitorial services include regular cleaning, restocking supplies, trash removal, and more, tailored to meet the specific needs of your business.
Do you use eco-friendly cleaning products?
Yes, we are committed to using eco-friendly cleaning products that are safe for your family, pets, and the environment. Our green cleaning solutions are effective and minimize the impact on the planet.
Can I schedule regular cleaning services?
Absolutely. We offer flexible scheduling options for regular cleaning services, including bi-weekly, monthly, and customized plans to suit your specific needs and preferences.
What areas do you serve?
We serve a wide range of areas, both residential and commercial. Please contact us to find out if we cover your location.
Do you travel out of town?
Yes, we provide services to the surrounding areas, including Durham Region, the GTA, Peel Region, Simcoe Region, and Halton. Please note, an additional travel fee applies to all services outside of Peel Region. For areas outside city limits, travel time is billed at our standard hourly rate, one way.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your cleaning appointment, please contact us at least 24 hours in advance. This allows us to adjust our schedules accordingly.
Is there an additional charge if I have a pet?
We welcome your pets as part of the family! If you need thorough pet hair removal, this service is available for a modest additional fee.
Is there a travel fee?
A travel fee may apply depending on your location. If you are more than 50 kilometers from our base in Brampton, a small fee may be added to your bill. However, this fee may vary based on the availability of our cleaners in your area, and in some cases, no fee may be required.
Is the base quote the final price?
The base quote provided is an estimate based on the information you share with us. The final price will be determined and invoiced on the day of your initial deep clean, reflecting the actual scope of work required.
Get A Free Estimate Today
Request a free estimate today to get started with our expert cleaning services.
